Skip to main content

Ark Site - On boarding Configuration

Overview 

When a centerCenter subscribes to Ark-Site.ARK-Site, There are a few steps to setupseveral basic configurationconfigurations inmust orderbe tocompleted launchbefore the website.website can be launched. These configurations ensure that the system is properly set up and compliant with data protection requirements.


1. Setting upUp GDPR

WhenBefore a Client /or Center adminAdministrator needs tocan use the subscribed modules onwithin Cockpit, Client role needsconsent to providesthe consent for AV contractContract on(Data cockpit.Processing Agreement) must be provided.

1.1 HowProviding Consent to provide consent on the AV contractContract

  1. LoginLog in to Cockpit.

    >
  2. Navigate to GDPR Center > AV Contract.



  3. Review the contract.

  4. Tick the checkbox "I have read and agree to the contract above”above."

  5. AndClick then"Submit" clickto “Submit”provide consent.

Next,Before accessing the ARK Site Admin Panel, the Client rolemust needsreview to alsoand provide consent forto the content of Privacy Policy &and ImpressumImprint before they can access the Ark Site Admin Panel.content.

This workflowprocess ensures that the Client acknowledgeacknowledges thattheir itresponsibility isfor his dutymaintaining and accountability to take care ofmanaging the sitewebsite content.content in compliance with legal and regulatory requirements.

Steps

  1. LoginLog in to Cockpit asusing a Client Roleaccount.
  2. Review the Privacy Policy and Imprint content.
  3. Tick onthe theconsent checkbox for both Privacy Policy & Imprint to provide consent.documents.
  4. Click Submit button.to confirm your consent.

Example Screenshot:

After 1.1completing the consent process for both the AV Contract and the Privacy Policy & 1.2Imprint, isthe completed,Client Client/or Center adminAdministrator canwill nowbe granted access Arkto the ARK Site adminAdmin panel.Panel.

Screenshot example:


2. Setting upUp centerCenter locationLocations

Many modules within ARK Site rely on location data to function correctly. Therefore, at least one location must be created before the website can be fully configured and used.

A location can be created and managed from any of the modulesfollowing within Ark Site requires location to work properly. Thus, we need to set up Center location.platforms:

  • To set up location, Center Admin logins into Cockpit > Local Listing > Locations

Click on [ Create ] and you’re allowed to create multiple locations for the center.
It is mandatory to create 1 location for 1 center.

Another way to setup a location is via Ark Management > Center > Edit Center > Location tab

Important to know: This location tab on AM is sync with the Cockpit Location page. They share the same data.

2.1 Main location

For every center’s location setting, there is always a main location. Main location comes from following configuration:

  • ArkARK Management → Center → Edit Center → Location

     1st location appear on the top of the listing

  • ARK Site Admin Panel → Location Finder → Locations

Screenshot 2026-06-09 at 3.13.09 PM.png

Important Information

Location data is synchronized across all platforms. While the available fields may vary slightly depending on where the location is managed, all platforms share the same underlying location data.

Any changes made in one platform will automatically be reflected in the others.

2.1 Main Location

It is mandatory for every Center to have at least one location, as many ARK Site modules rely on location data to function properly.

The first location created for a Center automatically becomes the Main Location.


3. Setting up Center Setting

OnIn Arkthe ARK Site Admin Panel,Panel, Gonavigate to  Center SettingSettings. Hereto you set up allconfigure the fundamental sitesettings configurations.of the website.

3.1 Logo Icons 

This is a mandatory settingconfiguration for the site.website.

AdminAdministrators maycan upload imagesthe forfollowing images:

  • Header logo,Logo – Displayed in the website header.
  • Site favicon,Favicon – Displayed in browser tabs and bookmarks.
  • Mobile faviconFavicon here.

    – Displayed on mobile devices where applicable.

3.2 Colour Setting Settings

This is a mandatory settingconfiguration for the site.website.

The Primary &Colour secondaryand coloursSecondary areColour 2serve as the main colours appliedused tothroughout the entire site.website.

ThisThese cancolours behelp usedmaintain toa makeconsistent sure Center'svisual identity isand consistentbranding across all pages of the site.

3.3 Social Media

Center AdminAdministrators may setupconfigure Socialsocial Mediamedia buttonslinks for the website. This is an optional configuration and is not mandatory.

Screenshot 2026-06-09 at 2.35.52 PM.png

SocialThe social media setlinks upconfigured here,here will appearbe atdisplayed in the website footer ifwhen itShow Social Media Icons is configuredenabled underunder:

Site Content > Footer > Show Social Media IconIcons


 

Screenshot 2025-01-08 at 4.38.52 PM.png

Screenshot


The screenshot below showshows Socialan Mediaexample of social media icons appearingdisplayed atin the Footerwebsite

footer.

3.4 Email Config

AdminAdministrators can configure and customize an email template for the center.Center. When any emails are sent from Center, this emailThis template will be applied.

Goapplied to emails sent from the website. 

Navigate to:

Center SettingSettings > Email Config > Email Template

tab

 

Screenshot 2025-01-08 at 3.41.41 PM.png

    In

  • Adminaddition to the email template, sender information can alsobe setupconfigured under the Sender's information via the [ SendersSender Settings ] tab.

    The following fields are available:

    • Sender Email :– The email address appearsdisplayed as the sender to the receiverrecipients.
    • Sender Name : sender'sThe sender name appearsdisplayed to the receiverrecipients.
    • Reply Email : anotherThe email address usedthat forwill replyreceive purpose
    • replies
    from recipients.


Screenshot 2025-01-08 at 3.41.58 PM.png

 


The Email Dispatch Domain Option

Screenshot 2025-01-08 at 3.46.38 PM.png

Remark: This option is only available when Mailgun is configured as the Mail Server. Customers who wish to use their own domain for outgoing emails should contact their Consultant for setup and verification.


4. Font Family Setting 

ExampleThe screenshotFont :Family setting allows administrators to select the default font used throughout the website.

Choose the preferred font family from the available options. Once selected, the chosen font will be applied across the site's content and interface elements to ensure a consistent visual appearance. 

Screenshot 2025-01-08 at 3.46.38 PM.pngScreenshot 2026-06-09 at 3.39.26 PM.png

 


5. Website Setting 

The Website Settings section allows administrators to configure tracking and advertising identifiers used by external services.

The following settings are available:

  • FontGoogle FamilySite ID - select the font family you want to applyUsed for theGoogle site.advertising and tracking services.
  • Website Setting - Google site ID & Facebook Site ID is– Used for Google Ad & Facebook Adadvertising purpose.and Andtracking services.
  • Matomo Site ID is– Used for website analytics and statistical tracking.

These settings are optional and only need to be configured if the Center uses the corresponding services.

Screenshot 2026-06-09 at 3.41.42 PM.png


6. GDPR Settings

The GDPR Settings section allows administrators to configure privacy-related features for the website.

Screenshot 2026-06-09 at 3.44.55 PM.png

When enabled, a cookie consent banner will be displayed to website visitors. Visitors can review and manage their cookie preferences before using the website.

Overlay Before External Server Connection

When enabled, visitors will be prompted for consent before connecting to content hosted on external servers. This helps ensure compliance with privacy and data protection requirements when using third-party services.

Important Information

Center Administrators are responsible for ensuring that the website complies with the applicable legal and privacy requirements in their country.