Area : Specification

Commissions & bonuses

>> Managed by Customer <<

Rewards are created and managed globally in the Commissions & Rewards section.

• From this area, admins can add new rewards that contribute to member incentives.

• Managing rewards centrally ensures that future bonuses can be configured without requiring additional programming or disrupting the existing system logic.

This approach maintains system consistency while allowing flexibility in reward offerings.

Basically, we need to discuss what happens when a premium is archived.

1. Single bonus

The Single Bonus is a type of reward granted for each individual membership sold.

• It is awarded to the employee assigned to the new member during registration (as defined under New Members).

• This bonus incentivizes employees to actively bring in new members and provide support during onboarding.

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2. Group bonus

The Group Bonus is awarded based on the achievement of membership sales targets within a billing month.

• Whether the bonus is paid—and the amount—depends on if and how well the team meets the target.

• The detailed calculation for this bonus is outlined in the section titled “Formulas.”

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3. PT-Bonus

The PT Bonus ( Personal Trainer Premium ) is a premium paid for every personal trainer hour that is sold. This incentivises trainers to actively sell and conduct personal training sessions.

Susanne?

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4. Group leader bonus

The Group Leader Bonus is a monthly bonus granted to employees who hold a group leader role.

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5. Reliability bonus

The Reliability Bonus is a monthly bonus awarded to employees who demonstrate exceptional reliability in their work performance and attendance.

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6. Growth bonus

The Growth Bonus is paid when the center records a positive increase in membership compared to the previous month. The relevant values are entered manually each month by the center admin.

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7. Renewal quota bonus

The Renewal Quota Bonus is paid when employees successfully renew a certain number of memberships that are due to expire or have been terminated.

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8. Temporary staff

Discuss with Susanne whether we still need this if we do the premiums as described above.

9. New members

The monthly target—i.e., the number of memberships to be sold—is entered manually here. This target is then used to calculate target achievement for commission or bonus purposes.

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Susanne: Do we still need the input by department here??

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