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Cockpit : Digital Order form (for Client)

Overview 

Digital Order Form (DOF) allows the center to submit order online, usually is for Center which join a certain OLS campaigns. After Center Admin fills in all required data and submit via Cockpit, ACISO admin will receive the submission as an Order Request and manage the order via the Ark-Management.

1. DOF Listing

On the Cockpit, under 'My Orders', you will see the following : 

  • Available Forms : Newly created and unfilled forms from ACISO will be displayed here.
  • Submitted Forms : If user has filled up the form via Cockpit, the form will be displayed here.
  • Archived Forms : DOF forms with status "Archive" will be listed here.
1.1 Configure a DOF form

Under My Orders > Available Forms , select a form and click "Configure Now"

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A form will be opened up. Center Admin just need to fill in the form step-by-step.

When all pages are filled, user will come to the final page, which is the Summary page. On this page, user will see pages which is complete (green tick) and which is incomplete ( red cross ). Below example shows all pages are complete, and now user can add remarks to this DOF, and click "Legally binding order" to submit the form.

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Once the form is submitted, Center Admin will received an email notification that a form has been submitted. And this form will be displayed under "Submitted forms" tab.

Center Admin can continue to communicate with Management Admin via the "Chat feature" under Submitted forms tab.

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1.2 Follow up on the Submitted Order

Under My Orders > Submitted Forms, Center admin can click 'View' to see what had been submitted, and click on the "Chat" icon to continue communicate with Management Admin on this order.

"Status Search" allows Center Admin to search for submitted order at a specific status.

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